Brenda Day, a Human Resources Representative at Abrazo Scottsdale Campus, was honored as a finalist at the Phoenix Business Journal’s 2016 Health Care Heroes event.
In all, there were 26 winners and finalists recognized in nine categories during the Aug. 25 event at the Fairmont Scottsdale Princess Resort which was attended by more than 300 people, according to a press release.
Behind the scenes of patient care at Abrazo Scottsdale Campus, Ms. Day ensures each new employee is warmly welcomed. She is part of the team that helps prepare them for his or her role in providing exceptional care to patients.
The welfare of patients, employees and physicians is Ms. Day’s top priority in every decision she makes.
“It’s important that Abrazo Scottsdale Campus Human Resources Department has a friendly open door policy and gives excellent service when an employee has a problem,’’ she said in the release. “If we can take some of the employees’ immediate concerns away that will help them focus on their job providing good patient care.’’
Ms. Day leads orientation for new employees, assists campus staff with Human Resource related issues and cheerfully serves everyone who comes to her.
While Ms. Day may not have a direct impact on patient care, she hopes the quality of her service to employees, volunteers and physicians enables them to deliver a higher level of service to patients at Abrazo Scottsdale Campus, 3929 E. Bell Road. Her co-workers describe her as helpful, knowledgeable, honest, caring and genuine, according to the press release.
Ms. Day has served as an ambassador for the hospital for the past 29 years. She is a member of Abrazo Scottsdale Campus’s Community Care Team. This team has participated in a number of volunteer and charity events throughout the community, from handing out water bottles to the homeless during the summer to distributing personalized holiday cards to more than 150 residents at a skilled nursing and rehabilitation center.
“Brenda works until the job is done. Her wealth of knowledge runs deep and she demonstrates passion, determination and a caring attitude each and every day,’’ said Ricky Russell, Abrazo Scottsdale Campus chief human resources officer, in the release.
The Scottsdale Independent is available for free every Wednesday.