Scottsdale Salutes retired Army officer Hank Carmean

Hank Camean (submitted photo)

Hank Carmean (submitted photo)

Keeping companies and departments within the city running smoothly takes time, effort and organization.

For the city of Scottsdale, it is retired Army officer and resident Clayton “Hank” Carmean, 76, who delves into the inner workings of the city to monitor such processes.

Since 2009 Mr. Carmean, a member of the city’s performance management team, has worked to measure performance, analysis and reporting within the city.

According to Mr. Carmean, well designed performance measures provide a way for people to understand what things need to be improved, and to know whether or not those things are getting better, and by how much.

Mr. Carmean has helped establish a methodology for staff to use to improve selected processes. He says one example of the work he has done is to look at police record redactions and figure out how to make them more efficient.

“If an organization has a process that isn’t going well for one reason or another, consultants have been trained to sit down with members of the organization and facilitate an event by saying ‘hey, lets map this out and analyze what’s going on,’” said Mr. Carmean in a Sept. 3 phone interview.

Mr. Carmean was recommended by former Scottsdale Fire Department Chief Willie McDonald, whom he became acquainted with from working out at the same local gym.

“He introduced me to Brent Stockwell who was trying to scurry around and figure out how to improve the organizational performance of the city,” said Mr. Carmean. “This was an opportunity to do something that I like, that keeps me occupied.”

Mr. Carmean says he has always had an interest in organization management and has a background in engineering in science. Prior to retiring, he worked as a United States Army officer with the Core of Engineers for 25 years before working for an international engineering and construction company.

During his time in the Army, Mr. Carmean was stationed at Ft. Hauchuca, a base about 15 miles north of the Mexico border in Cochise County. He was stationed there from 1970 to 1973 and 1982-84.

Before retiring and moving to Scottsdale in 2000, Mr. Carmean and his wife were planted just outside of Denver, Colo., where he helped close down the nuclear production facility, Rocky Flats Plant.

“Volunteering is just me being too lazy to go out and market my services,” said Mr. Carmean, who donates about 10-15 hours a week for the city.

“I just really enjoy working with the good people that I’m associated with. They always make me feel valued, and that’s 100 percent of the battle.”

Mr. Carmean is an avid reader and supporter of the Scottsdale Public Library, and also thoroughly enjoys swimming. He has two daughters, five grandchildren and two great-grandchildren, who are spread throughout three states and one member of the family currently serving in Iraq.

If interested in volunteering with the city of Scottsdale, visit www.scottsdaleAZ.gov/Volunteer.

To nominate a volunteer for Scottsdale Salutes, contact Melissa Fittro at mfittro@newszap.com.

Northeast Valley News Services Editor Melissa Fittro can be e-mailed at mfittro@newszap.com or can be followed on Twitter at twitter.com/melissafittro.

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