In an emergency: Scottsdale PD average response time hovers at 5 minutes

When there’s an emergency in Scottsdale, the police department has an average response time of around 5 minutes. (photo by Scottsdale Police Department)

During an emergency, the Scottsdale Police Department had an average response time of just over five minutes last year, a recent records request shows.

A records request detailing response times for Priority 1 calls shows the police department’s lowest response times in recent years was four minutes 48 seconds in 2016, down from five minutes 12 seconds in 2015. The response times are:

  • 2015 – 5:12
  • 2016 – 4:48
  • 2017 – 4:57
  • 2018 – 5:05

Scottsdale Police Department Officer Kevin Watts says the department feels their goals are met with the average response times.

“We feel that we have met our objective as our goal is five minutes and 11 seconds,” Mr. Watts said.

(File photo)

“There are many factors that play into the fluctuation in the response times — some are administrative, for example, at what point the responding officer hits the dispatch screen indicating arrival. Geographic location of the call can also play into it. We know that there is always going to be a fluctuation between reported periods, but our main objective is to arrive at those Priority 1 calls as quickly and safely as possible.”

Priority 1 calls, Mr. Watts says, are emergency calls in progress — or having just occurred — calls for service involving serious threat to life and/or property.

“As a department we are committed to safeguarding the lives and property of the Scottsdale community,” Mr. Watts said. “One of the main ways we can meet that commitment is by responding to calls within our stated response goal.”

A uniform crime report available on Scottsdale Police Department’s website shows there were 6,122 Part 1 crimes consisting of homicide, forcible rape, robbery, aggravated assault, burglary, theft, auto theft and arson.

The reported 2018 crimes, according to the UCR report were:

  • Homicide: 7
  • Forcible rape: 122
  • Robbery: 87
  • Aggravated assault: 206
  • Burglary: 711
  • Theft: 4,700
  • Auto theft: 272
  • Arson: 17.

The reported Scottsdale population last year was 242,540.

Northeast Valley News Editor Melissa Rosequist can be e-mailed at or can be followed on Twitter at

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