Shapiro: Retail innovation spurs demise of one-on-one customer service

Call me a dinosaur — I realize the world is changing, but there are some things I don’t like. Personal customer service is disappearing. [...] Continue Reading →

Shapiro: Politics aside, Scottsdale is the positive sum of its communal parts

Recently, Scottsdale’s History Hall of Fame inducted six new honorees. The 2019 honorees included a local philanthropist, civic leaders, a famous [...] Continue Reading →

Shapiro: I want my children to be part of this

The old sentiment about Scottsdale’s public schools is alive and well. It’s being echoed across our community. It says, “I want my children to be [...] Continue Reading →

Shapiro: no need to rush to decision on next SUSD superintendent

One of the greatest legacies available to the current Governing Board of the Scottsdale Unified School District would be to allow the next group [...] Continue Reading →

Shapiro: next SUSD superintendent ought to spark organizational paradigm shift

Our community agrees our next Superintendent needs to be an enthusiastic and charismatic consensus builder and team player. We have no tolerance [...] Continue Reading →

Shapiro: SUSD moving forward in good direction

The Scottsdale Unified School District Governing Board introduced Dr. John Kriekard as the temporary acting Superintendent for SUSD at its [...] Continue Reading →

Shapiro: losing Henkel after years of business

As a Scottsdale area realtor for 45 years, I vividly remember when the Dial Corporation (now known as Henkel) moved to our area. At the time, [...] Continue Reading →